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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:I have been backwards and forwards on the site for Atlas International and nowhere can I find information on what the company will or will not insure as far as trekking is concerned. I'm leaving later in the year for a 4 month trip to Egypt, Jordan, Dubai, Nepal and India and during the trip will be trekking in Nepal for about a month. I was going to go with World Nomads because their policy allows for heights up to 6000 meters (I'll be hitting two high points of around 5300 meters on my trek) but I can't find ANYTHING under Atlas for trekking. Other than that the policy looks fine and is actually marginally better than that for World Nomads. Could someone please clarify this for me?

A:
Thank you for contacting Insubuy. Trekking in the Atlas International plan would be covered under the Mountaineering benefit but the elevation is a maximum of 4500 meters so this would not meet your needs for height. There are plans that will do a higher elevation. Please see this link for the available plans: Kailash Mansarovar Yatra Travel Insurance At the bottom you will see links for the two plans. If you have additional questions please feel free to contact us.
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Q:I am a dual US/UK citizen. While I am British born I lived in the USA for nearly 30 years, but have just moved back to the UK. I will want to visit the USA but wanted to know if I would be covered by travel insurance - since I am also a US citizen. Can you let me know what I should do to apply for insurance? Is there a UK telephone number I could call? Many thanks

A:
If you normally live in the UK and are temporarily visiting the US, you can purchase the insurance here: Visitors Insurance Make sure to mention that you are US citizen. You can apply online or call us at +1 (972) 985-4400 (Regular) or +1 (972) 795-1123 (WhatsApp).
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Q:I want to buy health insurance for 2 years because I would like to extend my program at USA. Please let me know how can I buy it? I can not buy it online directly.

A:
You wouldn't be able to purchase a plan for 2 years but instead for the first year and then later extend the plan.
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Q:My wife and I will travel to the US in mid-July. She is just admitted to Arizona State University. We are going to apply to J-1 and J-2 visa respectively. Her health insurance is going to be covered by the university and we are just informed that I cannot be included to her insurance coverage as dependent. So, I am looking for alternatives right now. I have read everything on your website but I want to be sure if your J-2 insurance plan provides all the minimum benefits set by US Government as stated below. https://j1visa.state.gov/sponsors/how-to-administer-a-program/

A:
We have many insurance plan that meets your school J2 visa requirements. If you provide your age, travel date, which state do you need coverage and will be glad to send you quote by e-mail. Meantime, please visit our J visa insurance section. Please enter appropriate criteria, medical coverage required and other information. You will find many plans and you can also compare them side by side. One of the popular plan is ExchangeGuard Essential or Patriot Exchange plan from our website.
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Q:My aunt is coming to the US. She had cancer 3 years ago and want to come to the US to check after treatment in China. Since the medical cost is very high in the US, I wonder do you offer any traveler's insurance covering pre-existing conditions? I do not want the insurance company to pay for her bill, but only want to purchase an insurance so that I can pay negotiated price instead of full hospital charge.

A:
Thank you for contacting Insubuy for your insurance needs. Unfortunately, there is no plan that will cover a visitor for pre-existing conditions. Also, if the medical treatment is not covered then you would also not get the negotiated rate. For the follow up for her cancer if you are a cash paying customer then in most cases the providers will negotiate with you directly. Even though the insurance does not cover or offer negotiated rates for a non-covered expense you can still purchase for any new illness or injury that occurs. You can review the available plans on our website from the link below: Visitors Health Insurance
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Q:I was wondering whether it was possible to edit specific coverage details. For example in Atlas America, is is possible to remove "Covers Pregnancy Complications" and "Sports injury" ?

A:
No, it's not possible to add or remove standard coverage options. If you have additional questions please feel free to contact our office.
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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The U.S. Department of State requires all J visa holders to purchase compliant insurance.

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Schengen countries require most non-US citizens to purchase Schengen visa insurance.

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