- Share
- Contact
Contact Us
Speak to a licensed and experienced insurance agent in the United States.
- Office Hours:US Central Time
- {{allSevenDays}}
- Mon-Fri
- Current Time:
- Call Us:
Toll-Free: +1 (866) INSUBUYToll-Free: +1 (866) 467-8289- Local: +1 (972) 985-4400
- WhatsApp: +1 (972) 795-1123
- Chat With Us:
For faster service, you can easily extend or submit requests for cancellations or corrections using MyAccount.
Language日本語한국어عربيةItalianoРусский
There was a problem, please make the requested changes and submit again:
Ask Our Specialists
All questions are answered by U.S. based licensed and experienced insurance professionals.
Q:My fiancee and I are getting ready to travel to the US for a month after a year of traveling around Europe. We are 27 (female, USA) and 30 (male, UK). We will get married on July 14 and since we have birthdays in the middle of July also, we have a few questions regarding the form for health insurance during our stay in America. We don't have an actual place of residence, but will be moving to Cairo, Egypt to live and work in early August. What should be put as our country of residence on the form since we have been hopping around to different countries in Eastern Europe and don't have a home base. We are also concerned with the fact that we will both turn one year older during our trip to America and our marital status will change during this time. What are we supposed to put on the form? Please help us with this as soon as possible as our trip to America begins July 1 and ends August 2.
Q:I want to know how the refund is given back. is it cheque or direct bank deposit?
Q:I would like to know if doctor consultations,general check up like x-ray exams are covered with visitors' travel insurance?
Q:My name is Binghui, and I have bought the insurance through the Insubuy, the ID number is A####(Atlas America). I want to change my insurance, because I have been told that this plan will not meet the preexisting requirement as it excludes them see below: "Acute Onset of Pre-existing Condition (excludes chronic and congenital conditions) (only available to members under age 70)" In order to meet the UCSB's Health Insurance Requirements, my plan cannot exclude any preexisting conditions or state acute onset. I want to know whether I can change the insurance, or I only need to purchase additional coverage.
Q:My girlfriend and I wish to book travel insurance for our holiday in Australia. However, although we are British Citizens we now live and work in Thailand. Can you still cover us? When we've tried to look into this with certain insurance companies we've noticed that we're asked to provide a UK postcode and / or address, which we no longer have.
Q:What does the California Notice mean??
Can't find answers to your questions?
Ask our specialists - Licensed and experienced insurance professionals in the U.S.
DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.
Did you know?
Prices are regulated by law.
You cannot find a lower price anywhere for the same product.
Learn MoreWhy buy insurance from Insubuy?
Same Price. Better Service.®
There are many advantages in purchasing from Insubuy and no disadvantages.
Learn MoreVisiting USA?
Healthcare costs are very high in the U.S.
Buy U.S. based visitors insurance and enjoy your trip.
Learn MoreTraveling abroad?
Did you know that your insurance may not cover you abroad or that it may only provide limited coverage?
Purchase travel medical insurance that includes emergency medical evacuation.
Learn MoreNew immigrant to USA?
You are not eligible to enroll in Medicare for the first 5 years.
Purchase new immigrant medical insurance to bridge the gap.
Learn MoreGoing on a vacation?
You could lose your non-refundable trip costs if you had to cancel your trip.
Buy a trip cancellation insurance package plan and be worry-free.
Learn MoreAre you an exchange visitor to USA?
The U.S. Department of State requires all J visa holders to purchase compliant insurance.
Buy J visa medical insurance to meet your requirements.
Learn MoreTraveling to Europe?
Schengen countries require most non-US citizens to purchase Schengen visa insurance.
Make an instant purchase online and get instant visa letter.
Learn MoreTraveling frequently throughout the year?
You don't need to purchase travel insurance for every trip.
Purchase annual multi trip travel insurance for your travels.
Learn MoreInternational student in the U.S.?
Most schools require international students to purchase health insurance.
Purchase international student health insurance that meets most school requirements.
Learn More