Ask Our Specialists

Atlas plan provides medical coverage up to 7,000 meters. Therefore, you are fine to purchase that. You can purchase it online at /kailash-mansarovar-yatra-travel-insurance/ Please let us know if you have any other questions. Thank you for your reply. I have a couple of queries: Is there any China Helpline Number from Atlas? In case of an medical emergency in such remote places, what is the procedure need to be followed to get medical assistance? Thanks Please look at worldwide toll-free numbers at /travel-and-student-insurance-claims/worldwide-toll-free-numbers.pdf.pdf In case of an emergency, you would just call one of those numbers and they would assist you further. Please let us know if you have any other questions.

Thank you for your interest in purchasing visitors insurance. Yes, you can visit the doctors in-network for eligible medical expenses. Please read /what-is-visitors-insurance/ for further information. Atlas America from HCCMIS participates in Coventry for First Health PPO' network which is applicable now from Feb 1, 2014 onwards. When you contact the providers, make sure you tell them that you have 'Coventry PPO or 'First Health PPO', and NOT Atlas America or HCCMIS or Atlas HCC. Many other visitors insurance plans also participate in the same Coventry/First Health PPO network. Alternatively, please look at Liaison Continent at /safe-travels-usa-comprehensive-insurance/ which participates in MultiPlan PPO network. If you have any other questions, please feel free to contact us at any time.

Thank you for your interest in purchasing visitors insurance for your parents. Please find the answers your questions below. If you have any additional questions, please feel free to contact us at any time. If you can kindly let us know what kind of different answers you got so that I can try to clarify. My name is Anoop and I am a physician in Chicago. My parents will be visiting USA and I am looking for a reliable health insurance for them. They will be staying for about 3 months, and I was aiming for comprehensive coverage from Atlas America. I have a few concerns for which I tried calling Insubuy helpline and Atlas America directly, with different answers. So, I am writing to you. My parents are in perfect health but in case I do need to avail any health care services, I wanted to know a few things (for which I had different answers from different customer representatives): - If I avail services from your PPO network (Coventry in this case), will the charges be directly billed to the insurance provider (Atlas)? >>> Most physicians and almost all the hospitals in the PPO network would bill directly. That is exactly why they are in the PPO network. However, some times, some physician may not want to bill directly for any random/unknown reasons. In that case, you can either visit another physician or pay that physician and file for reimbursement of eligible claims. However, in over 13 years that we have been selling Atlas America, I have never seen a single hospital ask to pay upfront to a single customer. Hospital bills are typically large and it is in their best interest to bill directly because finally they want to get paid and no one carries bundles of cash in the US. - I understand that Atlas america covers for acute exacerbation of pre-existing conditions. I have read their definitions, but I want to understand it better with few examples: Will acute stroke in a patient with hypertension, or heart failure exacerbation in a patient with known heart disease be covered? Please read /visitor-insurance-acute-onset-of-pre-existing-conditions/ and /visitors-insurance-usa-heart-attack-coverage/ - Will any "new" medications so prescribed by the physician, for "new" issues (or acute issues) be covered for the entire duration of therapy (example patient admitted for pneumonia, treated for 2 days in the hospital, but needs extended antibiotics for 2 weeks)? >>>> For eligible medical conditions, prescription drugs are covered up to 60 days per prescription. Lastly, I chose Atlas based on the details I read on your website. If you have any other suggestions, those are most welcome. Sir/madam, as you can understand, being a physician sometimes I have patient asking me about visitor's insurance. I was never able to provide them with good answer. Now, I have to buy one for my parents. So, I want to educate myself for now and future. I would appreciate your input and guidance in to this. Best regards,

Unfortunately, we don't have any Russian speaking representative in our office. You can purchase Atlas America insurance at /atlasamerica-insurance/ If you have any other questions, please feel free to contact us at any time.

Thank you for your interest in health insurance for your client’s employees. In order for me to give you the accurate information, I have few questions: 1. On what visa will they be coming here on? 2. Do they require PPACA (Obamacare) compliant plan or not? 3. Are there any specific things that they need coverage for such as pre-existing conditions, maternity etc.? 4. Any specific policy maximum that they desire? We have various levels available such as $50,000, $100,000, $500,000, $1 million, $5 million and $8 million. Looking forward to hear from you soon.

Thank you for your interest in purchasing visitors insurance. The reason the premiums do not go up significantly from $300k to $1 million is primarily because of the low probability that you will end up using over $300k. You can consider purchasing Atlas America insurance at /atlasamerica-insurance/ I have personally purchased it for several of my relatives and I unfortunately had a couple of big claims and they were paid fine. Please let me know if you have any other questions. Thanks so much for your time in responding to my queries. I have been reading about your company and I like the reviews. I think I will probably go ahead with your suggestion. I have a few more questions Is there any discount available or any way I can save money on premiums I am also looking for dental/vision or dental alone plan with this medical plan. Please advise on the dental/vision coverage company that is reliable and hassle free. If I combine medical+dental can I save? Thanks again, 1. Luckily, insurance prices are regulated by law and therefore, everyone has to pay the same price for the same insurance. Therefore, you can be assured that you are being charged the lowest premium and no one is paying lower than you for the same insurance. In other words, discounts are prohibited by law. 2. For dental/vision, please look at Careington plan at /careington-dental-vision-plan/ As both the plans are from two different companies, the total price remains the same. If you have any other questions, please feel free to contact us at any time. I have decided to buy these two. Finally could you please tell me The list of covered doctors, hospitals and urgent care facilities for the two plans. I am unable to find that web link So I just go online and purchase these plans for my mom? Any key documents required? Are they going to provide some sort of card or ID once I purchase. Thanks, 1. Provider networks: Atlas America: /travel-and-student-insurance-ppo-network/ Careington: /dental-vision-plan/provider-network/ 2. You can just purchase them online at /atlasamerica-insurance/ /careington-dental-vision-plan/ No documents are required. Please have name and date of birth handy. 3. Yes, you will receive a virtual ID card in the email for medical but not for dental. Both the physical cards will arrive in the mail, one for medical and another for dental. If you have any other questions, please feel free to contact us at any time. When I use the dental web site it does not give me list of the covered places in my region. My Zip is 92129 and I used it and it didnt work For atlas america the list site works. However I want to ask you if you knew as to why the list of covered hospitals and urgent care differs from the list provided by one competitor. It is the same insurer and your list has more hospitals that I like but the same link when I use from other source it gives me less options. I am sorry I just am a bit confused because in emergency I want to save time and go to the place which is covered. Sorry to bother you again and again but just want to make sure of few things, Best, 1. When I searched in 92129, I found lots of results. Attached. 2. Most likely, that competitor still has an outdated link. The link changed on 02/11/2014 and we updated it on the same day. As long as they are using the same latest link, there should be no difference. If you don’t mind, could you please give me the other link so that I can make sure?