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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:how do i find the status of my claim(s)? - 1 was for me, 1 was for my wife

A:
You would need to contact the claims department for your plan. Their contact information is located on the back of your ID card. If you have any additional questions, please let us know.
{{currentOrigin}}/answers/international-travel-medical-insurance/status-claims-47637/

Q:I want to purchase insurance for my mother who will be traveling to come here in the US for possible knee replacement. Which is the best insurance for her?Thanks in advance

A:
We will not have any plans that can cover knee replacement for a visitor. Visitor plans can provide benefits for new illnesses and new injuries that are contracted after the effective date of a policy. If you have any additional questions, please let us know.
{{currentOrigin}}/answers/visitors-medical-insurance/insurance-traveling-knee-replacement-42852/

Q:does this insurance include evacuation insurance medical purposes

A:
Yes. The plan you have purchased includes medical evacuation benefits. Please see your plans benefit link:/atlas-international/travel-insurance/ If you have any additional questions, please let us know.
{{currentOrigin}}/answers/other-insurance/insurance-evacuation-insurance-medical-31779/

Q:Hello, I currently have purchased Atlas America, however I would like to cancel and purchase Patriot Lite.Atlas Certificate Number : 100219113Kindly let me know if there are any cancelation charges or this can be moved forward.Thanks and Regards,Kavin Pradeep

A:
Please see the cancellation and refund guidelines for your policy here: /cancellation/atlas-america-insurance/ If you have any additional questions, please let us know.
{{currentOrigin}}/answers/visitors-medical-insurance/atlas-america-cancel-purchase-patriot-lite-charges-42915/

Q:Im canadian traveling to mexico looking for medical insurance for 11 days

A:
You can run quotes for plans through this link if your travel does not include the U.S.: /travel-health-insurance/ If you have any additional questions, please let us know.
{{currentOrigin}}/answers/international-travel-insurance/canadian-traveling-mexico-medical-insurance-70242/

Q:A quick question. I just purchased a travel insurance to visit home in california. Just for peace of mind i wanted to know if emergency surgeries such as appendectomies are covered through the insurance. Thanks

A:
Plans are designed to cover whatever is medically necessary related to a new accident or illnesses that did not exist at the effective date of the policy. If the new accident or illnesses is determined to require surgery by the attending physician it could be covered under the policy. The claims department would make that determination at the time of the claim in accordance with the medical notes and the certificate wording.
{{currentOrigin}}/answers/international-travel-medical-insurance/just-purchased-a-travel-insurance-to-just-for-peace-of-mind-i-wanted-to-know-if-emergency-surgeries-16963/

DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

Did you know?

Prices are regulated by law.

You cannot find a lower price anywhere for the same product.

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Why buy insurance from Insubuy?

Same Price. Better Service.®

There are many advantages in purchasing from Insubuy and no disadvantages.

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Visiting USA?

Healthcare costs are very high in the U.S.

Buy U.S. based visitors insurance and enjoy your trip.

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Traveling abroad?

Did you know that your insurance may not cover you abroad or that it may only provide limited coverage?

Purchase travel medical insurance that includes emergency medical evacuation.

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New immigrant to USA?

You are not eligible to enroll in Medicare for the first 5 years.

Purchase new immigrant medical insurance to bridge the gap.

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Going on a vacation?

You could lose your non-refundable trip costs if you had to cancel your trip.

Buy a trip cancellation insurance package plan and be worry-free.

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Are you an exchange visitor to USA?

The U.S. Department of State requires all J visa holders to purchase compliant insurance.

Buy J visa medical insurance to meet your requirements.

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Traveling to Europe?

Schengen countries require most non-US citizens to purchase Schengen visa insurance.

Make an instant purchase online and get instant visa letter.

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Traveling frequently throughout the year?

You don't need to purchase travel insurance for every trip.

Purchase annual multi trip travel insurance for your travels.

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International student in the U.S.?

Most schools require international students to purchase health insurance.

Purchase international student health insurance that meets most school requirements.

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